New Research Reveals Lack of Real-Time Caregiver Engagement Tools Creates Risks for Health Plans

Outdated communication tools lead to gaps in care, care manager frustration and costly complications

Is your organization still dependent on archaic tools like voicemails, emails and faxes to communicate with home-based caregivers, including family members?

If so, you need to read this summary of a new Porter Research study sponsored by Care Heroes that shows the impact of delayed communications on member dissatisfaction, unnecessary hospitalizations and increased PM/PY costs.